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HERO Support

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Recent activity by HERO Support
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  • Stamper Tool

    1. Interface
    2. Hero Interface

    The Stamper tool is a very handy utility tool that has been added to Hero in v4.0. The tool allows users to quickly and efficiently locate and stamp the NatHERS Certificate Stamp onto their archite...

    • Edited
    • 1 follower
    • 0 comments
    • 4 votes

  • Future and Alternative Climate Files

    1. Interface
    2. Hero Interface

    Hero v4.0 introduced the ability to vary the weather files used for the simulation rather than solely using the default NatHERS weather files for the climate zone of the site. This feature allows a...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Training File Comparer

    1. Web Portal & FAQ
    2. Getting Start with Hero

    The Training File comparer is a very useful utility tool that helps students and new users get instant feedback on their Hero-101 projects (and in future other Hero training courses) from inside th...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • Finding & Uploading Hero Log Files

    1. Interface
    2. Hero Interface

    Your activity within Hero is logged to local "log" files that are stored in the Hero User directory on your computer. These files are very useful for Hero Support staff to assist in identifying iss...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Solar Photovoltaic and Batteries

    1. Appliances (WoH)
    2. Appliances (WoH)

    You can model the impact and benefit of Solar Photovoltaic (PV) systems along with Batteries within your project in the Solar and Batteries section of the Appliance View. Solar systems in Hero are ...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote

  • NatHERS Certificates

    1. Web Portal & FAQ
    2. Web Help

    13/03/24 Please note this page is in the process of being updated and will be finalised shortly. As an accredited NatHERS Software tool, Hero users can produce NatHERS Certificates on the Hero Web ...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes

  • Summary View

    1. Interface
    2. Hero Interface

    13/03/24 Please note this page is in the process of being updated and will be finalised shortly.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Appliances (WoH) Overview

    1. Appliances (WoH)
    2. Appliances (WoH)

    13/03/24 Please note this page is in the process of being updated and will be finalised shortly.   Introduction With the implementation of the NCC 2022 across most parts of Australia (see ABCB link...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Appliances (WoH) Results

    1. Appliances (WoH)
    2. Appliances (WoH)

    13/03/24 Please note this page is in the process of being updated and will be available shortly.   The Appliance Results are also shown in the Hourly Results Viewer, which is very useful for analys...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes

  • Wall Construction Library

    1. Interface
    2. Hero Interface

    The Wall Construction Library holds information on the Default & Custom Wall Assemblies as well as their associated Insulation Options. It allows you to create new Custom Wall Assemblies, edit & d...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes