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HERO-Support

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Activity overview

Latest activity by HERO-Support
  • HERO Support created an article,

    Training File Comparer

    1. Web Portal & FAQ
    2. Getting Start with Hero

    The Training File comparer is a very useful utility tool that helps students and new users get instant feedback on their Hero-101 projects (and in future other Hero training courses) from inside th...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HERO Support created an article,

    Hero Accreditation - NatHERS, BASIX and the States

    1. Web Portal & FAQ
    2. Getting Start with Hero

    Hero is accredited for use in all states under the Nationwide House Energy Rating Scheme (NatHERS) and meets the software accuracy requirements of the scheme. It has been approved for use within th...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HERO Support created an article,

    Lighting

    1. Appliances (WoH)
    2. Appliances (WoH)

    Lighting systems can be entered into the Lighting section of the Appliances tab, and are required for a NatHERS Whole of Home rating.  Multi-dwelling projects can have multiple different Lighting s...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HERO Support created an article,

    Airtightness & Blower Door Results

    1. Fabric
    2. Hero Model

    The leakage and/or entry of air from or into a building (commonly called infiltration or airtightness but it is also exfiltration) is a very important influencer of the passive thermal performance ...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • HERO Support created an article,

    Summary View

    1. Interface
    2. Hero Interface

    13/03/24 Please note this page is in the process of being updated and will be finalised shortly.

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • HERO Support created an article,

    Hero for Mac OS

    1. Web Portal & FAQ
    2. Getting Start with Hero

    Hero is currently the only NatHERS accredited software to natively run on a Mac OS. This means you don't need to set up a Windows Virtual Machine on your Mac to install and run Hero which takes us ...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes
  • HERO Support created an article,

    NatHERS Certificates

    1. Web Portal & FAQ
    2. Web Help

    13/03/24 Please note this page is in the process of being updated and will be finalised shortly. As an accredited NatHERS Software tool, Hero users can produce NatHERS Certificates on the Hero Web ...

    • Edited
    • 1 follower
    • 0 comments
    • -1 votes
  • HERO Support created an article,

    Stamper Tool

    1. Interface
    2. Hero Interface

    The Stamper tool is a very handy utility tool that has been added to Hero in v4.0. The tool allows users to quickly and efficiently locate and stamp the NatHERS Certificate Stamp onto their archite...

    • Edited
    • 1 follower
    • 0 comments
    • 4 votes
  • HERO Support created an article,

    NCC DTS Whole of Home (WoH)

    1. Appliances (WoH)
    2. Appliances (WoH)

    With the introduction of Whole of Home energy objectives (H6P2) in the National Construction Code (NCC) 2022 edition, two main Deemed to Satisfy compliance methodologies have been added to the NCC ...

    • Edited
    • 1 follower
    • 0 comments
    • 1 vote
  • HERO Support created an article,

    Site Analysis View

    1. Interface
    2. Hero Interface

    The Site view within the Summary View is dedicated to presenting information on the local weather conditions of the current project, based on it's weather file.  By understanding and analysing the ...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes